Contact Us
A real person reads every message. Here is how to reach us and how quickly to expect an answer.
Last updated 20 August 2026
How to reach us
- Email: support@solomemorytag.com — best for anything involving an order number, a photograph of a fault, or a privacy request. We reply within 2 working days.
- WhatsApp: +91 90492 35983 — best for a quick question before ordering.
- Phone: +91 90492 35983 during support hours.
Support hours: Monday to Saturday, 10:00 – 19:00 IST. Messages sent outside these hours are answered on the next working day.
Postal address
SoLo Memory Tag
E6, E wing, Punya Nagri Housing Society
Bibvewadi
Pune, Maharashtra 411037
India
This is our registered place of business and our returns address. Please write to us before sending anything back, so we can tell you what to include.
What to include
You will get a faster answer if your first message has:
- Your order number, if you have one.
- The email address you ordered with.
- A photograph, if something arrived damaged or does not work.
Complaints
If something has gone wrong and you are not satisfied with the answer you received, write to support@solomemorytag.com with “Complaint” in the subject line. It goes to Soham Milind Lonkar directly. We acknowledge complaints within 48 hours and resolve them within 30 days.
Seller information
- Business name:
- SoLo Memory Tag
- Proprietor:
- Soham Milind Lonkar
- Entity type:
- Sole Proprietorship
- Udyam registration:
- UDYAM-MH-26-1202892
- Registered address:
- E6, E wing, Punya Nagri Housing Society, Bibvewadi, Pune, Maharashtra 411037, India
- Email:
- support@solomemorytag.com
- Phone:
- +91 90492 35983